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Streamline Billing Experience with BillDirect
BillDirect is a Bharat Bill Payment System (BBPS) based billing solution designed to empower banks, billers, and agents by streamlining bill processing and payments across 20+ billing categories. It simplifies recurring bill payments, enabling billers to enhance their payment relationships with customers and boost revenue through increased transaction volumes. By leveraging BBPS, stakeholders can provide an interoperable and unified payment experience, significantly improving customer satisfaction and loyalty.
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Key Capabilities
Bill payments are a crucial touchpoint for banks and payment aggregators to engage with customers and build lasting relationships. NPST BillDirect enhances these interactions by offering:
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Integrated Bill Presentation
Simplify the billing process with a single, unified platform that consolidates all bill presentation tasks, making it easier to manage and track payments.
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Payment Processing Switch
Ensure efficient and uninterrupted billing transactions with a robust payment processing switch, designed to handle high volumes with ease.
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Value-Added Services
Boost customer loyalty through cashback programs and leverage predictive analytics to gain actionable insights, helping you make informed business decisions.

Value We Deliver

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  • Comprehensive Multi-Channel Support
    Our solution supports multiple channels, instruments, and billers, ensuring seamless bill payments across various platforms.
  • Efficient Complaint Management
    A standardized and user-friendly complaint management system for handling customer queries and complaints effortlessly.
  • Convenient Bill Payments
    Customers can pay bills conveniently using just their mobile number, even if they have accounts at different banks.
  • Predictive Analytics
    Leverage AI and ML engines to analyze customer data, predicting the likelihood of defaults or delayed payments for enhanced risk management.
  • Advanced Data Analytics
    Gain actionable insights with advanced data analytics capabilities by slicing and dicing data across payment channels, biller types, and payment instruments for informed decision-making.
  • Risk Management
    Identify and limit risks by defining velocity and volume checks based on your bank’s risk appetite, ensuring secure transactions.
  • Operational Efficiency
    Simplify service configuration and biller lifecycle management with browser-based workflows, reducing operational overheads.
  • Scalable and Reliable
    Our billing solution comes with built-in transaction processing capabilities, ensuring consistent performance even during peak times.
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  • Enhanced Cash Flow
    Digital bill presentment and payment encouraging timely bill payments, improving cash flow, and reducing the collection cycle time.
  • Predictive Business Insights
    Leverage predictive insights on customer transaction behavior, including defaults, to enhance business performance.
  • Agent Relationship Management
    Strengthen relationships with agents through quick and efficient onboarding processes, ensuring smooth operations.
  • Accelerated Reconciliation and Settlement
    Optimize cash flow with faster reconciliation and settlement processes for financial efficiency and reduced administrative burden.
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  • Centralized Bill Management
    Stay organized by managing all their bills from a single platform instead of multiple websites or apps, saving both time and money.
  • Cashback and Rewards
    Get incentivized for regular bill payments, enhancing their purchasing power.
  • Proactive Alerts and Notifications
    Receive timely alerts for upcoming due dates, reducing worry about due dates or missed payments for greater convenience.
  • Transparent Complaint Management
    Easily track the status and progress of complaints with a transparent management process for improved customer experience.
Transform billing experience and boost operational efficiency with NPST Bill Direct

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